Last updated: June 2026
The short version
We do our best work and stand behind it. This page explains what a project with us includes, what sits outside it, and the practical limits on what we can be held responsible for. For paid work, the signed contract for that project always takes priority over this page.
Scope of our services
We build software and apps, do AI research and development, produce multimedia, and run digital strategy. For every engagement, the exact deliverables, timeline, and price are written down in a proposal or contract before work starts. That document is the real definition of scope.
- Work is limited to what the agreed proposal describes.
- New requests, added features, or major direction changes are handled as a separate change request, which may affect timeline and cost.
- Anything not written into the scope is, by default, out of scope.
What falls outside scope
Unless your contract says otherwise, the following are not included in a standard engagement:
- Third-party costs such as hosting, domains, paid APIs, licenses, stock assets, and ad spend.
- Ongoing maintenance, monitoring, or support after handover. These are offered under a separate retainer.
- Content you are responsible for providing, such as copy, brand assets, or data.
- Legal, accounting, or regulatory compliance advice for your business.
Your responsibilities
Projects move at the speed of the information we get. You agree to give timely feedback, accurate information, and the access and accounts we need to do the work. Delays in these can move the timeline.
Third-party services
We often build on top of third-party platforms and tools. We pick them carefully, but we do not control them. We are not responsible for outages, pricing changes, policy changes, or data handling by those providers.
Warranties
We warrant that our work will be performed with reasonable skill and care. Beyond that, deliverables are provided without any other warranty, express or implied. We do not guarantee specific business outcomes such as revenue, rankings, or traffic.
Limitation of liability
As far as the law allows:
- We are not liable for indirect, incidental, or consequential losses, including lost profits, lost data, or business interruption.
- Our total liability for any claim arising from an engagement is capped at the fees you paid us for that engagement.
- Nothing here limits liability that cannot be limited by law, such as for gross negligence or willful misconduct.
This website
The information on this website is provided as-is for general purposes. We try to keep it accurate, but we do not guarantee it is complete or current, and we are not liable for decisions made based on it. Use of the site is also covered by our Terms of use.
Contracts take priority
If anything on this page conflicts with a signed agreement between us, the signed agreement wins. This page is a general summary, not a substitute for your project contract.
Governing law
This page follows the laws of Nepal. Disputes we cannot resolve by talking go to the courts of Janakpurdham.
Contact
Questions about scope or liability? Email levithonlabs@gmail.com.